Terms of use

These terms cover the public LGC SARL website, its forms, accounts and order-request journey. By using a function or creating an account, you acknowledge the rules that relate to that function.

A service, subscription, delivery or project may be subject to specific terms, a quotation or a contract. Those documents take precedence for the relevant transaction.

The website must not be used to bypass access controls, disrupt the service, introduce harmful code, extract data in bulk, impersonate another person or infringe another person’s rights.

LGC SARL may restrict access where necessary to protect the site, its users or connected systems, and may request information needed to verify that an account is legitimate.

The catalogue presents products and allows an order request to be submitted. Unless the journey explicitly says otherwise, submission does not constitute final confirmation of availability, timing, delivery or payment.

LGC SARL checks the request and separately communicates confirmation and the applicable arrangements. Unavailability, a pricing error or incomplete information may result in a request for correction or in the request not being confirmed.

Service descriptions, indicative prices, response times and service levels published on the website are general information. Only the scope, price, schedule, support and commitments recorded in documents accepted for the relevant service are contractual.

The customer remains responsible for checking that information supplied to prepare a proposal accurately describes its needs and constraints.

Content may be changed to correct an error, update an offer or improve the service. Rights in text, trade marks, logos, visuals and software remain with their respective owners.

External links are provided for convenience. The external service’s own rules and operation apply when you visit it.

Report a malfunction with enough detail for it to be investigated, without sending a password or unnecessary data. LGC SARL may temporarily interrupt a function for maintenance or security.

Nothing on this page excludes a right or obligation that necessarily applies to the situation. The framework for a transaction depends in particular on the documents accepted and its circumstances.

These terms may be updated when the website or its functions change. The version shown is the one available on the date of consultation. If an important change affects a service already agreed, the documents specific to that service remain the reference.